Petra Segreta Resort & Spa

Beautiful design. Attentive and professional service. Food to die for and a price to match it all. This was a special two day treat for us for our honeymoon and we loved it. It’s so peaceful and quiet. The garden - an inspiration. The food was scrumptious. Both breakfast which was included in the room and lunch (which wasn’t) were delicious. The pool is small but was just right for us. The gym even smaller but also did the trick. The resort is very close to the local town of San Pantaleo with lots of restaurants, bars and a ‘night market’. Personally, I wouldn’t have liked to be staying here without a car as the options can become limiting after a day or two with only set tasting menus available in all restaurants in the evening. We found other guests of the resort to be great company, too which was a plus.

A total waste of money, the whole place has no soul. There is no connection to the beautiful island of Sardinia. Rooms have views of stone walls and have outside spaces that feel like you are sitting in a cave. Everything seems to be too much trouble for the staff, not one member of the staff even smiles when you say hello. Breakfast is very sad, and the staff are too lazy to setup tables outside. The answer is always no when we asked if we could have our breakfast outside. Breakfast is products from the supermarket and just lots of unhealthy sugar options, nothing is fresh. What a disappointing place.....the only person who did something was Franco, he has passion for the island and is happy to help with recommendations. Don't stay here! Save you money...

Full ditto on Frank’s review below. While booking and some of the reception staff are helpful and try their best, the place was a massive let down for us personally and here’s why. After a pretty steep drive into the hills of San Pantaleo and the price point, you expect to be rewarded with amazing views and an exclusive experience…not the case! The rooms are nicely designed inside, however the outside space for the deluxe was unusable: sitting in a cave like enclosure with no cushions on the stone bench felt like a very expensive punishment. Apparently this was the best room they had in the category and, seeing the neighbouring rooms, I can confirm it is indeed true…and scarry. We were showed another room (still with mostly walled views) for double the price… The facilities around the pool are dated and unattended, old chairs and umbrellas, zero service and mostly no views. There is no outside lounge or bar where you can enjoy the views and drinks. The main focus is on their ‘Michelin restaurant’ (this is the name for it rather than the actual name😂). As a guest of the hotel they make sure you don’t bother their restaurant guests. We arrived late at night, were rushed inside and ‘welcomed’ by the restaurant staff by being shown a menu standing in the door and told we had 10min to order food like we were a bother. Chose to only have a aperitif platter and drink and were shown into a side corner of the terrace with a view of, guess what!!, a wall. No welcome drink, not even a glass of water. Very unfriendly, very unwelcoming, after paying a full day for nothing. We made a second mistake after staying here with eating at the Terazza Osteria. The service was terrible, from the tone where you are met with a lot of ‘Nos’ for anything you ask for, to forgetting things we ordered and to the food which was extremely underwhelming and worth about a third of what they charge. The wine list has hilarious mark ups. While enjoying this sad dinner we were watching the ‘Michelin experience’ downstairs. Coming from quite a lot of fine dining and starred experiences, we were shocked how this place gets this reputation let alone stars…Two of the courses were a pot of simple risotto and a plate with tortellini 🤣 The main: piece of meat and some spinach…quite honestly that is offending at 220 a head. We did not even consider eating here as the breakfast was so bad (3 star quality), the restaurant so sad inside and the service generally so unprofessional and unfriendly, that I would have never even dared. We were happy we didn’t. The restaurant itself has barely any views, no air, dark and low. Day service is not allowed outside (apparently because of the wasps, which are indeed plenty and nothing is done about it). Omelettes and pancakes at breakfast for extra 12eur🤣🤣 There is definitely no Michelin level coming through there! In a nutshell, there is absolutely nothing justifying the 5 stars here nor the restaurant accolades. We had exponentially better service, facilities and food in most places we stayed in Sardinia over our many years of visiting the island. My guess is that this is an institution for old rich Italians in the area looking for a place to spend their money and meet. If you have any appreciation for service and quality and want to enjoy this beautiful island, save yourself this mistake.